The Home Service Solutions will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice. 

We may also use any information collected to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. 

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Personal Information does NOT include: 

• Publicly available information from government records. 
• Deidentified or aggregated consumer information. 
• Information excluded from the CCPA’s scope, like: 
  1. health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; and 
  2. personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994. ‌ 

Sharing Your Personal Information 

The Home Service Solutions may disclose your Personal Information to a third party for a business purpose or sell your Personal Information, subject to your right to opt-out of those sales (see Personal Information Sales Opt-Out and Opt-In Rights). When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract. The CCPA prohibits third parties who purchase the Personal Information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales. 

The Home Service Solutions has sold and/or disclosed your Personal Information for a business purpose to the following categories of third parties: (a) service providers and (b) data aggregators. Please refer to the table above for the categories of Personal Information the The Home Service Solutions has sold and/or disclosed in the preceding twelve (12) months for a business purpose. ‌ 

Your Rights and Choices 

The CCPA provides consumers (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights. 

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1. Right to Request Access to Specific Information and Data Portability  

You have the right to request that The Home Service Solutions disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights and Choices), we will disclose to you: 

• The categories of Personal Information we collected about you. 
• The categories of sources for the Personal Information we collected about you. 
• Our business purpose for collecting or selling that Personal Information. 
• The categories of third parties with whom we share that Personal Information. 
• The specific pieces of Personal Information we collected about you (also called a data portability request). 
• If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing: 
  1. sales, identifying the Personal Information categories that each category of recipient purchased; and 
  2. disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained. 

• Right to Deletion Request  

You have the right to request that The Home Service Solutions delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights and Choices), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies. 

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: 

• Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you. 
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 
• Debug products to identify and repair errors that impair existing intended functionality. 
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. 
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.). 
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement if you previously provided informed consent. 
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. 
• Comply with a legal obligation. 
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it. 
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1. Right to Opt-Out and Opt-In of Sale of Personal Information  

If you are 18 years of age or older, you have the right to direct us to not sell your Personal Information at any time (the “right to opt-out”). Our website and services are not meant to be accessed or used by anyone under the age of 18. We do not knowingly sell or disclose the Personal Information of consumers we actually know are less than 18 years of age.  

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales. However, you may change your mind and opt back in to Personal Information sales at any time. 

You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request. 

To exercise the right to opt-out or opt back in, see Exercising Your Rights and Choices. 

1. Right to Non-Discrimination 

We will not discriminate against you for exercising any of your CCPA rights outlined in this policy. This includes, but is not limited to, denying you goods or services, charging you different prices for similar services, or providing a different level or quality of service. 

However, from time to time, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.  

Exercising Your Rights and Choices 

To exercise the access, data portability, deletion, and opt-out/opt-in rights described above, please submit a verifiable consumer request to us by either: 

• Emailing us at info@thehomeservicesolutions.com. 

Only you, or your authorized representative, may make a verifiable consumer request related to your Personal Information.  

You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must do all the following: 

1. Provide sufficient information that allows us to reasonably verify you are the person. about whom we collected Personal Information or an authorized representative. 

1. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. 

1. Provide the name of the Company from who you are exercising your rights hereunder. 

We cannot respond to your request or provide you with Personal Information if we (i) cannot verify your identity or authority to make the request and confirm Personal Information relates to you, or (ii) do not have sufficient information to process your request.  

We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. Making a verifiable consumer request does not require you to create an account with us.  

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Our Response Time and Format 

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional forty-five (45) days), we will inform you of the reason and extension period in writing. 

Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Other California Privacy Rights 

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to info@thehomeservicesolutions.com

Changes to Our Privacy Notice 

The Home Service Solutions reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes. ‌ 

Contact Information 

If you have any questions or comments about this notice, the ways in which The Home Service Solutions collects and uses your information described below and in The Home Service Solutions  Privacy Policy, your choices, and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: 

Emailing us at: info@thehomeservicesolutions.com